If you are not satisfied with your purchase, you may return or exchange the item in its original condition within 14 days. Shipping costs are nonrefundable. To receive a full refund in the original form of payment, merchandise must be in new and unused condition with all tags attached. To start your return, please click here or email us at customerservice@ilovelibertine.com. 

All custom orders are FINAL SALE. They may not be exchanged, returned or price-adjusted.

We reserve the right to reject any returns/exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted.

For Pre-Order Merchandise Only:
If you’ve changed your mind about a pre-ordered item, please contact us at customerservice@ilovelibertine.com for further information.