For questions about a specific product, please e-mail us at You can also reach us by phone at (323)-848-4918, Monday-Friday 8AM-4PM PST.

All orders placed Monday-Friday before 12PM PST will process that day and ship within 48 hours, pending item availability and credit card verification. Orders placed after 12PM PST will process the next business day. Order processing times are provided as guidelines only, and do not take into account possible delays of availability or payment verification.

Please note that items are not guaranteed in stock. If we are unable to complete your order, you will be notified via e-mail.

For Pre-Order Merchandise Only:
A 50% deposit is required at the time of purchase to reserve the item(s) desired. Once your order arrives, you will be notified regarding the remaining balance. After payment has been received in full, your order will ship directly to you within 48 hours.


To request a repair consultation on any Libertine items, please fill out the form below specifying the item seeking repair and how best to contact you.